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Similarweb Announces First Quarter 2024 Results

TEL AVIV, Israel, May 7, 2024 (BUSINESS WIRE) --
--Delivering consecutive quarters of positive free cash flow and non-GAAP operating profit

Similarweb Ltd. (NYSE: SMWB) ("Similarweb" or the "Company"), a leading digital data and analytics company powering critical business decisions, today announced financial results for its first quarter ended March 31, 2024. The Company published a letter to shareholders from management discussing these results, which can be accessed at the link: https://ir.similarweb.com/financials/quarterly-results, located on the Company's investor relations website.

"Demand for our solutions from customers who value Similarweb Digital Data to make critical business decisions, supported 16% growth in customers and 12% growth in revenue, relative to Q1 2023," said Or Offer, Co-Founder and CEO of Similarweb. "We delivered strong momentum on the bottom line, with a third consecutive quarter of non-GAAP operating profit, and a second consecutive quarter of positive free cash flow. Our recent acquisition of Admetricks and the launch of SAM, our AI-powered Sales Assistant Module demonstrates our continued investment in the enhancement of our unique data and solutions."

First Quarter 2024 Financial Highlights

Total revenue was $59.0 million, an increase of 12% compared to $52.8 million for the first quarter of 2023. GAAP operating loss was $(2.7) million or (5)% of revenue, compared to $(13.1) million or (25)% of revenue for the first quarter of 2023. GAAP net loss per share was $(0.03), compared to $(0.15) for the first quarter of 2023. Non-GAAP operating profit was $2.8 million or 5% of revenue, compared to non-GAAP operating loss of $(7.2) million or (14)% of revenue for the first quarter of 2023. Non-GAAP operating profit per share was $0.04, compared to non-GAAP operating loss of $(0.09) for the first quarter of 2023.

Recent Business Highlights

Generated $9.7 million of free cash flow, reflecting a record 16% free cash flow margin. Grew number of customers to 4,844 as of March 31, 2024, an increase of 16% compared to March 31, 2023. Grew number of customers with ARR of $100,000 or more to 378, an increase of 10% compared to March 31, 2023. Customers with ARR of $100,000 or more contributed 58% of the total ARR as of March 31, 2024, compared to 55% as of March 31, 2023. Dollar-based net retention rate for customers with ARR of $100,000 or more was 107% in the first quarter of 2024, consistent with the fourth quarter of 2023. Overall dollar-based net retention rate was 98% in the first quarter of 2024, consistent with the fourth quarter of 2023. Multi-year subscriptions now comprise 42% of our overall ARR as of March 31, 2024, as compared to 40% as of March 31, 2023. Remaining performance obligations increased 23% year-over-year, to $213.6 million as of March 31, 2024, as compared to $174.0 million as of March 31, 2023. Announced the acquisition of Admetricks, a leading digital ad intelligence provider based in Santiago, Chile.

Financial Outlook

"We remain focused on generating profitable growth as demonstrated in the first quarter with accelerating top line growth as well as continued positive free cash flow and non-GAAP operating profit," said Jason Schwartz, Chief Financial Officer of Similarweb. "We are maintaining our revenue outlook and improving our outlook for non-GAAP operating profit for the full year 2024. We remain disciplined to support our goal of positive free cash flow and non-GAAP operating profit on a quarterly basis in 2024, while continuing to invest to support the realization of Similarweb's potential."

Q2 2024 Guidance Total revenue estimated between $60.0 million and $60.5 million, representing approximately 12% growth year over year at the mid-point of the range. Non-GAAP operating profit estimated between $1.5 million and $2.0 million. FY 2024 Guidance Total revenue estimated between $242.0 million and $246.0 million, representing approximately 12% growth year over year at the mid-point of the range. Non-GAAP operating profit estimated between $7.0 million and $9.0 million.

The Company's second quarter and full year 2024 financial outlook is based upon a number of assumptions that are subject to change and many of which are outside the Company's control. Actual results may vary from these assumptions, and the Company's expectations may change. There can be no assurance that the Company will achieve these results.

The Company does not provide guidance for operating loss and gross margin, the most directly comparable GAAP measures to non-GAAP operating loss and non-GAAP gross margin, respectively, and similarly cannot provide a reconciliation of these measures to their closest GAAP equivalents without unreasonable effort due to the unavailability of reliable estimates for certain items. These items are not within the Company's control and may vary greatly between periods and could significantly impact future financial results.

Conference Call Information

The financial results and business highlights will be discussed on a conference call and webcast scheduled at 8:30 a.m. Eastern Time on Wednesday, May 8, 2024. A live webcast of the call can be accessed from Similarweb's Investor Relations website at https://ir.similarweb.com. An archived webcast of the conference call will also be made available on the Similarweb website following the call. The live call may also be accessed via telephone at (888) 645-4404 toll-free and at (862) 298-0702 internationally.

About Similarweb: Similarweb powers the data-driven decisions that help businesses win their market by revealing what is happening online. Similarweb provides businesses with the essential digital data & analytics needed to build strategy, optimize customer acquisition and increase monetization. We enable our users to become the first to discover and capture the best business opportunities and to stay alert and react instantly to emerging threats to their business. Similarweb products are easy to use and integrated into users' workflow, powered by the most advanced technology, and based on what we believe to be the most comprehensive digital data on the planet.

Learn more: Similarweb | Similarweb Digital Data

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Forward-Looking Statements

This press release contains "forward-looking statements" within the meaning of Section 27A of the Securities Act of 1933, as amended, or the Securities Act, and Section 21E of the Securities Exchange Act of 1934, as amended, including statements relating to our guidance for the second quarter and full year of 2024 described under "Financial Outlook". Forward-looking statements include all statements that are not historical facts. Such statements may be preceded by the words "intends," "may," "will," "plans," "expects," "anticipates," "projects," "predicts," "estimates," "aims," "believes," "hopes," "potential" or similar words. These forward-looking statements reflect our current views regarding our intentions, products, services, plans, expectations, strategies and prospects, which are based on information currently available to us and assumptions we have made. Actual results may differ materially from those described in such forward-looking statements and are subject to a number of known and unknown risks, uncertainties, other factors and assumptions that are beyond our control. Such risks and uncertainties include, without limitation, risks and uncertainties associated with: (i) our expectations regarding our revenue, expenses and other operating results; (ii) our ability to acquire new customers and successfully retain existing customers; (iii) our ability to increase usage of our solutions and upsell and cross-sell additional solutions; (iv) our ability to achieve or sustain profitability; (v) anticipated trends, growth rates, rising interest rates, rising global inflation and current macroeconomic conditions, challenges in our business and in the markets in which we operate, and the impact of Israel's war with Hamas and other terrorist organizations on geopolitical and macroeconomic conditions or on our company and business; (vi) future investments in our business, our anticipated capital expenditures and our estimates regarding our capital requirements; (vii) the costs and success of our sales and marketing efforts and our ability to promote our brand; (viii) our reliance on key personnel and our ability to identify, recruit and retain skilled personnel; (ix) our ability to effectively manage our growth, including continued international expansion; (x) our reliance on certain third party platforms and sources for the collection of data necessary for our solutions; (xi) our ability to protect our intellectual property rights and any costs associated therewith; (xii) our ability to identify and complete acquisitions that complement and expand our reach and platform; (xiii) our ability to comply or remain in compliance with laws and regulations that currently apply or become applicable to our business, including in Israel, the United States, the European Union, the United Kingdom and other jurisdictions where we elect to do business; (xiv) our ability to compete effectively with existing competitors and new market entrants; and (xv) the growth rates of the markets in which we compete.

These risks and uncertainties are more fully described in our filings with the Securities and Exchange Commission, including in the section entitled "Risk Factors" in our Form 20-F filed with the Securities and Exchange Commission on February 28, 2024, and subsequent reports that we file with the Securities and Exchange Commission. Moreover, we operate in a very competitive and rapidly changing environment. New risks emerge from time to time. It is not possible for our management to predict all risks, nor can we assess the impact of all factors on our business or the extent to which any factor, or combination of factors, may cause actual results to differ materially from those contained in any forward-looking statements we may make. In light of these risks, uncertainties and assumptions, we cannot guarantee future results, levels of activity, performance, achievements, or events and circumstances reflected in the forward-looking statements will occur.

Forward-looking statements represent our beliefs and assumptions only as of the date of this press release. Except as required by law, we undertake no duty to update any forward-looking statements contained in this release as a result of new information, future events, changes in expectations or otherwise.

Non-GAAP Financial Measures

This press release contains certain financial measures that are expressed on a non-GAAP basis. We use these non-GAAP financial measures internally to facilitate analysis of our financial and business trends and for internal planning and forecasting purposes. We believe these non-GAAP financial measures, when taken collectively, may be helpful to investors because they provide consistency and comparability with past financial performance by excluding certain items that may not be indicative of our business, results of operations, or outlook. However, non-GAAP financial measures have limitations as an analytical tool and are presented for supplemental informational purposes only. They should not be considered in isolation from, or as a substitute for, financial information prepared in accordance with GAAP. Free cash flow represents net cash provided by (used in) operating activities less capital expenditures and capitalized internal-use software costs. Normalized free cash flow represents free cash flow less capital investments related to the Company's new headquarters, payments received in connection with these capital investments and deferred payments related to business combinations. Non-GAAP operating income (loss), non-GAAP gross profit, non-GAAP gross margin, non-GAAP operating margin, non-GAAP research and development expenses, non-GAAP sales and marketing expenses and non-GAAP general and administrative expenses represent the comparable GAAP financial figure operating income (loss) or expense, less share-based compensation, adjustments and payments related to business combinations, amortization of intangible assets and certain other non-recurring items, as applicable and indicated in the below tables.

Other Metrics

Customer acquisition costs (CAC) represent the portion of sales and marketing expenses allocated to acquire new customers. Customer retention costs (CRC) represent the portion of sales and marketing expenses allocated to retain existing customers and to increase existing customers' subscriptions. Annual recurring revenue (ARR) represents the annualized subscription revenue we would contractually expect to receive from customers assuming no increases or reductions in their subscriptions. CAC payback period is the estimated time in months to recover CAC in terms of incremental gross profit that newly acquired customers generate. Net retention rate (NRR) represents the comparison of our ARR from the same set of customers as of a certain point in time, relative to the same point in time in the previous year ago period, expressed as a percentage.

 
                                                                                                                                                                                                                              Similarweb Ltd.
                                                                                                                                                                                                                        Consolidated Balance Sheets
                                                                                                                                                                                                        U.S. dollars in thousands (except share and per share data)
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
                                                                                                                                                                                                                                                                         
                                                                                                                                                                                                                                                         December 31,                                              March 31,
                                                                                                                                                                                                                                     ------------------------------------------------                        ------------------------------------------------------
                                                                                                                                                                                                                                                             2023                                                    2024
                                                                                                                                                                                                                                     ------------------------------------------------                        ------------------------------------------------------
                                                                                                                                                                                                                                                                                               (Unaudited)
Assets                                                                                                                                                                                                                                                                        
Current assets:                                                                                                                                                                                                                                                                        
                                                                                                                                                                                                                                                           $   71,732                        $         54,890  
   Cash and cash equivalents
                                                                                                                                                                                                                                            10,020               10,188  
   Restricted deposits
                                                                                                                                                                                                                                            47,869               41,257  
   Accounts receivable, net
                                                                                                                                                                                                                                            11,165               11,085  
   Deferred contract costs
                                                                                                                                                                                                                                             5,599                6,410  
   Prepaid expenses and other current assets
                                                                                                                                                                                                                                     -------------------- -------- --------------------                      -------------------- -------------- --------------------
                                                                                                                                                                                                                                              146,385              123,830  
      Total current assets
                                                                                                                                                                                                                                     -------------------- -------- --------------------                      -------------------- -------------- --------------------
Property and equipment, net                                                                                                                                                                                                                                         28,630               27,620  
Deferred contract costs, non-current                                                                                                                                                                                                                                          9,845                9,512  
Operating lease right-of-use assets                                                                                                                                                                                                                                         36,007               36,828  
Goodwill and Intangible assets, net                                                                                                                                                                                                                                         17,652               21,192  
Other non-current assets                                                                                                                                                                                                                                            494                  461  
                                                                                                                                                                                                                                     -------------------- -------- --------------------                      -------------------- -------------- --------------------
                                                                                                                                                                                                                                                              $  239,013                        $        219,443  
      Total assets
                                                                                                                                                                                                                                     -------------------- -------- --------------------                      -------------------- -------------- --------------------
Liabilities and Shareholders' equity                                                                                                                                                                                                                                                                        
Current liabilities:                                                                                                                                                                                                                                                                        
                                                                                                                                                                                                                                                           $   25,000                        $ --  
   Borrowings under Credit Facility
                                                                                                                                                                                                                                             8,422                5,968  
   Accounts payable
                                                                                                                                                                                                                                            20,437               15,757  
   Payroll and benefit related liabilities
                                                                                                                                                                                                                                            99,968              107,643  
   Deferred revenue
                                                                                                                                                                                                                                            23,263               25,853  
   Other payables and accrued expenses
                                                                                                                                                                                                                                             7,095                6,412  
   Operating lease liabilities
                                                                                                                                                                                                                                     -------------------- -------- --------------------                      -------------------- -------------- --------------------
                                                                                                                                                                                                                                              184,185              161,633  
      Total current liabilities
                                                                                                                                                                                                                                     -------------------- -------- --------------------                      -------------------- -------------- --------------------
Deferred revenue, non-current                                                                                                                                                                                                                                            878                  723  
Operating lease liabilities, non-current                                                                                                                                                                                                                                         35,329               34,562  
Other long-term liabilities                                                                                                                                                                                                                                          3,074                3,420  
                                                                                                                                                                                                                                     -------------------- -------- --------------------                      -------------------- -------------- --------------------
                                                                                                                                                                                                                                              223,466              200,338  
      Total liabilities
                                                                                                                                                                                                                                     -------------------- -------- --------------------                      -------------------- -------------- --------------------
Shareholders' equity                                                                                                                                                                                                                                                                        
                                                                                                                                                                                                                                               216                  221  
   Ordinary Shares, NIS 0.01 par value 500,000,000 shares authorized as of December 31, 2023 and March 31, 2024 (unaudited), 78,653,046 and 80,314,588 shares issued as of December 31, 2023 and March 31, 2024 (unaudited), 78,650,878 and 80,312,420 outstanding as of December 31, 2023 and March 31, 2024 (unaudited), respectively;
                                                                                                                                                                                                                                           367,558              374,361  
   Additional paid-in capital
                                                                                                                                                                                                                                               872                  355  
   Accumulated other comprehensive income
                                                                                                                                                                                                                                          (353,099                    )           (355,832                    )
   Accumulated deficit
                                                                                                                                                                                                                                     -------------------- -------- --------------------                      -------------------- -------------- --------------------
                                                                                                                                                                                                                                               15,547               19,105  
      Total shareholders' equity
                                                                                                                                                                                                                                     -------------------- -------- --------------------                      -------------------- -------------- --------------------
                                                                                                                   Similarweb Ltd.
                                                                                               Consolidated Statements of Comprehensive Income (Loss)
                                                                                             U.S. dollars in thousands (except share and per share data)
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
                                                                                                    
                                                                                                                                                    Three Months Ended March 31,
                                                                                                                      ------------------------------------------------------------------------------------------------------------------------
                                                                                                                           2023                                                   2024
                                                                                                                      --------------------------------------------------                        --------------------------------------------------
                                                                                                                                                             (Unaudited)
Revenue                                                                                                                                  $     52,750                        $     58,982  
Cost of revenue                                                                                                             12,076           12,696  
                                                                                                                      -------------------- ---------- --------------------                      -------------------- ---------- --------------------
Gross profit                                                                                                                40,674           46,286  
Operating expenses:                                                                                                                                        
                                                                                                                            14,351           13,539  
   Research and development
                                                                                                                            28,666           25,240  
   Sales and marketing
                                                                                                                            10,737           10,191  
   General and administrative
                                                                                                                      -------------------- ---------- --------------------                      -------------------- ---------- --------------------
                                                                                                                            53,754           48,970  
      Total operating expenses
                                                                                                                      -------------------- ---------- --------------------                      -------------------- ---------- --------------------
Loss from operations                                                                                                       (13,080                    )         (2,684                    )
                                                                                                                             1,355              455  
   Finance income, net
                                                                                                                      -------------------- ---------- --------------------                      -------------------- ---------- --------------------
Loss before income taxes                                                                                                   (11,725                    )         (2,229                    )
Provision for income taxes                                                                                                     109              504  
                                                                                                                      -------------------- ---------- --------------------                      -------------------- ---------- --------------------
Net loss                                                                                                                                 $    (11,834                    )                      $     (2,733                    )
                                                                                                                      -------------------- ---------- --------------------                      -------------------- ---------- --------------------
Net loss per share attributable to ordinary shareholders, basic and diluted                                                              $      (0.15                    )                      $      (0.03                    )
                                                                                                                      -------------------- ---------- --------------------                      -------------------- ---------- --------------------
Weighted-average shares used in computing net loss per share attributable to ordinary shareholders, basic and diluted   76,862,020       79,361,522  
                                                                                                                                        
                                                                                                                                         $    (11,834                    )                      $     (2,733                    )
      Net loss
                                                                                                                      -------------------- ---------- --------------------                      -------------------- ---------- --------------------
                                                                                                                                                           
      Other comprehensive loss, net of tax
                                                                                                                              (277                    )           (517                    )
      Change in unrealized loss on cashflow hedges
                                                                                                                      -------------------- ---------- --------------------                      -------------------- ---------- --------------------
                                                                                                                              (277                    )           (517                    )
      Total other comprehensive loss, net of tax
                                                                                                                      -------------------- ---------- --------------------                      -------------------- ---------- --------------------
                              Share-based compensation costs included above:
                                         U.S. dollars in thousands
         
                                 Three Months Ended March 31,
                           --------------------------------------------------------------------------
                    2023                           2024
                           ---------------------------                       ---------------------------
                                          (Unaudited)
Cost of revenue                               $     155                      $     167
Research and development       1,390       1,444
Sales and marketing            1,374       1,185
General and administrative     1,490       1,331
                           -------------------- -------                      -------------------- -------
                                                                                                              Similarweb Ltd.
                                                                                                   Consolidated Statements of Cash Flows
                                                                                                         U.S. dollars in thousands
-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
                                                                                  
                                                                                                                                      Three Months Ended March 31,
                                                                                                    --------------------------------------------------------------------------------------------------------------------------------
                                                                                                           2023                                                       2024
                                                                                                    ------------------------------------------------------                        ------------------------------------------------------
                                                                                                                                               (Unaudited)
Cash flows from operating activities:                                                                                                        
                                                                                                                       $        (11,834                    )                      $         (2,733                    )
   Net loss
                                                                                                                                                                                 
   Adjustments to reconcile net loss to net cash provided by operating activities:
                                                                                                               2,540                2,520  
      Depreciation and amortization
                                                                                                                 207                  236  
      Finance expense
                                                                                                                 (27                    )                 31  
      Unrealized (gain) loss from hedging future transactions
                                                                                                               4,409                4,127  
      Share-based compensation
                                                                                                                   2                   (4                    )
      Loss (gain) from sale of equipment
                                                                                                                                                                                 
   Changes in operating assets and liabilities:
                                                                                                              (1,225                    )             (2,271                    )
      Change in operating lease right-of-use assets and liabilities, net
                                                                                                                 644                6,993  
      Decrease in accounts receivable, net
                                                                                                               1,449                  413  
      Decrease in deferred contract costs
                                                                                                                 250               (1,324                    )
      Decrease (increase) in other current assets
                                                                                                                 431                   33  
      Decrease in other non-current assets
                                                                                                              (1,059                    )             (2,463                    )
      Decrease in accounts payable
                                                                                                               7,243                6,988  
      Increase in deferred revenue
                                                                                                                 (94                    )                194  
      (Decrease) increase in other non-current liabilities
                                                                                                              (2,610                    )             (2,676                    )
      Decrease in other liabilities and accrued expenses
                                                                                                    -------------------- -------------- --------------------                      -------------------- -------------- --------------------
                                                                                                                 326               10,064  
         Net cash provided by operating activities
                                                                                                    -------------------- -------------- --------------------                      -------------------- -------------- --------------------
Cash flows from investing activities:                                                                                                                                            
                                                                                                              (1,132                    )               (364                    )
   Purchase of property and equipment, net
                                                                                                                (433                    )     --  
   Capitalized internal-use software costs
                                                                                                                 (44                    )               (168                    )
   Increase in restricted deposits
                                                                                                      --               (3,809                    )
   Payment for business combinations, net of cash acquired
                                                                                                    -------------------- -------------- --------------------                      -------------------- -------------- --------------------
                                                                                                              (1,609                    )             (4,341                    )
      Net cash used in investing activities
Cash flows from financing activities:                                                                                                                                            
                                                                                                               1,392                2,671  
   Proceeds from exercise of stock options
                                                                                                      --              (25,000                    )
   Repayment of Credit Facility
                                                                                                              (2,363                    )     --  
   Payments of contingent consideration, net
                                                                                                    -------------------- -------------- --------------------                      -------------------- -------------- --------------------
                                                                                                                (971                    )            (22,329                    )
      Net cash used in financing activities
                                                                                                    -------------------- -------------- --------------------                      -------------------- -------------- --------------------
Effect of exchange rates on cash and cash equivalents                                                           (207                    )               (236                    )
Net decrease in cash and cash equivalents                                                                     (2,461                    )            (16,842                    )
Cash and cash equivalents, beginning of period                                                                77,810               71,732  
                                                                                                    -------------------- -------------- --------------------                      -------------------- -------------- --------------------
Cash and cash equivalents, end of period                                                                               $         75,349                        $         54,890  
                                                                                                    -------------------- -------------- --------------------                      -------------------- -------------- --------------------
                                                                                                                          
Supplemental disclosure of cash flow information:                                                                                                                                
                                                                                                                       $              6                        $           (235                    )
   Interest paid (received), net
                                                                                                                       $             55                        $            831  
   Taxes paid
Supplemental disclosure of non-cash financing activities:                                                                                                                        
                                                                                                                       $            170                        $          2,398  
   Additions to operating lease right-of-use assets and liabilities
                                                                                                                       $             16                        $             20  
   Deferred proceeds from exercise of share options included in other current assets
                                                                                                                       $            121                        $            142  
   Deferred costs of property and equipment incurred during the period included in accounts payable
                                                                                                                       $          1,269                        $ --  
   Deferred payments in relation to business combinations held in escrow
                                                                                                                                                              
Schedule A: Business combinations                                                                                                                                                
Working capital (deficit), net (excluding cash and cash equivalents)                                                   $ --                        $           (217                    )
Property, plant and equipment                                                                         --                   18  
Goodwill and other intangible assets                                                                  --                4,660  
Deferred taxes, net                                                                                   --                 (152                    )
                                                                                                    -------------------- -------------- --------------------                      -------------------- -------------- --------------------
                                                                                   --                4,309  
Less non-cash:                                                                                                                                                                   
Deferred cash payments                                                                                --                 (500                    )
                                                                                                    -------------------- -------------- --------------------                      -------------------- -------------- --------------------
Total                                                                                                                  $ --                        $          3,809  
                                                                                                    -------------------- -------------- --------------------                      -------------------- -------------- --------------------
                                                   Reconciliation of Non-GAAP Financial Measures to the Most Directly Comparable GAAP Financial Measures
                                                                                            
                                                                       Reconciliation of GAAP gross profit to non-GAAP gross profit
                                                    
                                                                                                       Three Months Ended March 31,
                                                                      ------------------------------------------------------------------------------------------------------------------------------
                                                                            2023                                                      2024
                                                                      ----------------------------------------------------                        ------------------------------------------------------
                                                                                                              (In thousands)
GAAP gross profit                                                                        $       40,674                        $         46,286  
Add:                                                                                                         
                                                                                 155                  167  
   Share-based compensation expenses
                                                                                  88       --  
   Retention payments related to business combinations
                                                                               1,168                1,087  
   Amortization of intangible assets related to business combinations
                                                                      -------------------- ------------ --------------------                      -------------------- -------------- --------------------
Non-GAAP gross profit                                                                    $       42,085                        $         47,540  
                                                                      -------------------- ------------ -------------------- -------------------- -------------------- -------------- --------------------
                                                                 Reconciliation of Loss from operations (GAAP) to Non-GAAP operating (loss) income
                                                             
                                                                                                               Three Months Ended March 31,
                                                                               ----------------------------------------------------------------------------------------------------------------------------
                                                                                    2023                                                     2024
                                                                               --------------------------------------------------                        ------------------------------------------------------
                                                                                                                      (In thousands)
Loss from operations                                                                              $    (13,080                    )                      $         (2,684                    )
Add:                                                                                                                
                                                                                      4,409                4,127  
   Share-based compensation expenses
                                                                                        282                  228  
   Retention payments related to business combinations
                                                                                      1,202                1,121  
   Amortization of intangible assets related to business combinations
                                                                                         13       --  
   Non-recurring expenses related to termination of lease agreement and others
                                                                               -------------------- ---------- --------------------                      -------------------- -------------- --------------------
Non-GAAP operating (loss) income                                                                  $     (7,174                    )                      $          2,792  
                                                                               -------------------- ---------- -------------------- -------------------- -------------------- -------------- --------------------
                                                                    Reconciliation of GAAP operating expenses to non-GAAP operating expenses
                                                             
                                                                                                               Three Months Ended March 31,
                                                                               ---------------------------------------------------------------------------------------------------------------------------
                                                                                    2023                                                    2024
                                                                               -------------------------------------------------                        ------------------------------------------------------
                                                                                                                      (In thousands)
GAAP research and development                                                                     $    14,351                        $         13,539  
Less:                                                                                                              
                                                                                     1,390                1,444  
   Share-based compensation expenses
                                                                               -------------------- --------- --------------------                      -------------------- -------------- --------------------
Non-GAAP research and development                                                                 $    12,961                        $         12,095  
                                                                               -------------------- --------- -------------------- -------------------- -------------------- -------------- --------------------
Non-GAAP research and development margin                                                25                    %                 21                    %
                                                                               -------------------- --------- --------------------                      -------------------- -------------- --------------------
                                                                                                
GAAP sales and marketing                                                                          $    28,666                        $         25,240  
Less:                                                                                                              
                                                                                     1,374                1,185  
   Share-based compensation expenses
                                                                                       194                  228  
   Retention payments related to business combinations
                                                                                        34                   34  
   Amortization of intangible assets related to business combinations
                                                                                        13       --  
   Non-recurring expenses related to termination of lease agreement and others
                                                                               -------------------- --------- --------------------                      -------------------- -------------- --------------------
Non-GAAP sales and marketing                                                                      $    27,051                        $         23,793  
                                                                               -------------------- --------- -------------------- -------------------- -------------------- -------------- --------------------
Non-GAAP sales and marketing margin                                                     51                    %                 40                    %
                                                                               -------------------- --------- --------------------                      -------------------- -------------- --------------------
                                                                                                
GAAP general and administrative                                                                   $    10,737                        $         10,191  
Less:                                                                                                              
                                                                                     1,490                1,331  
   Share-based compensation expenses
                                                                               -------------------- --------- --------------------                      -------------------- -------------- --------------------
Non-GAAP general and administrative                                                               $     9,247                        $          8,860  
                                                                               -------------------- --------- -------------------- -------------------- -------------------- -------------- --------------------
                                             Reconciliation of Net cash provided by operating activities (GAAP) to Free cash flow and Normalized free cash flow
                                                    
                                                                                                        Three Months Ended March 31,
                                                                      --------------------------------------------------------------------------------------------------------------------------------
                                                                             2023                                                       2024
                                                                      ------------------------------------------------------                        ------------------------------------------------------
                                                                                                               (In thousands)
Net cash provided by operating activities                                                $            326                        $         10,064  
Purchases of property and equipment, net                                        (1,132                    )               (364                    )
Capitalized internal use software costs                                           (433                    )     --  
                                                                      -------------------- -------------- --------------------          

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