Physicians play a critical role in safeguarding the health and well-being of Canadians, often operating under immense pressure due to staffing shortages, extensive hours, patient volumes and administrative burdens. According to the Ontario College of Family Physicians (OCFP), doctors spend 19.1 hours of their work week on documentation and other administrative work1, and it is one of the main causes of physician burnout2. Because of this, the Ontario Medical Association (OMA) has reported that 40 per cent of physicians are considering retiring in the next five years, which could result in more Canadians without a family doctor. Today, more than 1 in 5 (6.5 million) Canadians are without a family doctor or nurse practitioner3.

In 2023, Dr.Bill made a $150,000 donation to the Ontario Medical Foundation (OMF) to fund research grants for solutions to alleviate the causes of physician burnout, the results of which will be announced later this year4.

Since its inception, Dr.Bill has been committed to helping physicians reduce the administrative burden that takes them away from caring for their patients. With more than 11,000 physician clients, Dr.Bill processes more than 1.2 million claims every month.

"Physicians need long-term, sustainable solutions to alleviate the pressure they are facing, allowing them to focus on the important work they do in delivering patient care," said Sarah Wilkinson, CEO of Dr.Bill. "We understand the pain points of Canadian physicians and while we await the results of the research around physician burnout, we want to reaffirm our commitment to recognizing the incredible dedication of physicians."

In tandem with messages of thanks to showcase gratitude from patients across the country, Dr.Bill is proud to announce that it will be celebrating the physicians and medical staff in parts of Northern Ontario at Health Sciences North Sudbury, Thunder Bay Regional and North Bay Regional on National Physicians' Day (May 1). Physicians in the North tend to have to manage the same issues but across a larger land mass and with fewer community resources5. In light of this, Dr.Bill is making this extra effort to recognize the deep dedication and unwavering commitment of northern Ontario physicians to patient care.

Recognize and thank physicians by submitting thank you messages here. These messages will be shared in celebration and recognition of Canada's doctors on our virtual Thank You Wall throughout May.

About RBCRoyal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com.

We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.

About Dr.BillDr.Bill, part of the RBCx portfolio of companies, is a secure medical billing platform designed to simplify the nuanced medical billing process. It helps to mitigate stressful realities of administrative burden and ensure billing is done accurately and efficiently so medical professionals can spend more time on their important work with patients and get paid in a timely manner. Dr.Bill is currently available in Ontario, British Columbia and Alberta. Visit dr-bill.ca to learn more.

About RBCxRBCx powers bold ideas, founders, and technology companies. We know building great businesses takes more than just finance, which is why our four pillars â?? Banking, Capital, Platform, and Ventures â?? combine to make us the go-to backer of Canadian innovation. We use our deep expertise to support businesses of all sizes and stages, and leverage RBC's extensive experience, networks, and capital to solve tomorrow's big problems.

SOURCE RBC

SOURCE: RBC

please contact: Stephanie Yeoh, Santis Health (for Dr.Bill),
stephanie.yeoh@santishealth.ca

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