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Xerox Releases First-Quarter Results
--Q1 2024
Xerox Holdings Corporation (NASDAQ: XRX) today announced its 2024 first-quarter results.
"This quarter, Xerox orchestrated one of its most intense periods of structural change in recent history, continuing the hard work required to reposition our business for long-term, sustainable growth. We implemented comprehensive and strategic operating model changes to align our organization more closely with our buyers' needs and improve efficiency," said Steve Bandrowczak, chief executive officer at Xerox. "While results were below our expectations in Q1, I have full confidence we have the right team and the right strategy to execute Xerox's Reinvention and deliver on our adjusted operating income targets."
First-Quarter Key Financial Results
(in millions, except per share data) Q1 2024 Q1 2023 B/(W) % Change YOY B/(W) YOY ------------------------------------------ Revenue $1,502 $1,715 $(213) (12.4)% AC (13.2)% CC(1) Gross Profit $443 $589 $(146) Gross Margin 29.5% 34.3% (480) bps 3.3% 3.7% 40 bps RD&E % 26.4% 23.7% (270) bps SAG % Pre-Tax (Loss) Income (2) $(150) $85 $(235) NM Pre-Tax (Loss) Income Margin (2) (10.0)% 5.0% NM Gross Profit - Adjusted (1) $479 $589 $(110) Gross Margin - Adjusted (1) 31.9% 34.3% (240) bps Operating Income - Adjusted (1) $33 $118 $(85) (72.0)% Operating Income Margin - Adjusted (1) 2.2% 6.9% (470) bps GAAP Diluted (Loss) Earnings per Share (2) $(0.94) $0.43 $(1.37) NM
First-Quarter Segment Results
(in millions) Q1 2024 Q1 2023 B/(W) % Change YOY B/(W) YOY -------------------------------------- Revenue $1,430 $1,636 $(206) (12.6)% Print and Other 91 102 (11) (10.8)% Xerox Financial Services (XFS) (3) (19) (23) 4 (17.4)% Intersegment Elimination (4) -------------------- -------------------- -------------------- Total Revenue $1,502 $1,715 $(213) (12.4)% ==================== ==================== ==================== Profit $33 $100 $(67) (67.0)% Print and Other -- 18 (18) (100.0)% Xerox Financial Services (XFS) (3) -------------------- -------------------- --------------------
_____________ (1) Refer to the "Non-GAAP Financial Measures" section of this release for a discussion of these non-GAAP measures and their reconciliation to the reported GAAP measures. (2) First quarter 2024 Pre-Tax (Loss) and Margin, and (Loss) per Share, include restructuring-related charges associated with the Company's Reinvention, primarily related to the exit of certain Production Print manufacturing operations and geographic simplification. (3) Xerox Financial Services (XFS) (formerly FITTLE)
2024 Guidance
Revenue: decline of 3% to 5% in constant currency Adjusted Operating Margin: at least 7.5% Free cash flow: at least $600 million
Guidance assumes stable Print demand, growth in Digital and IT Services and neutral macroeconomic conditions. The guided year-over-year decline in revenue is attributable to the following: around 200 basis points of headwind from prior-year backlog reduction and around 200 basis points from the deemphasis of certain non-strategic revenue, including lower sales of paper. Margin guidance implies adjusted(1) operating income margin improvement of more than 190 basis points, and adjusted(1) operating income improvement of more than $100 million, year-over-year.
The company maintains its three-year target of $300 million of incremental adjusted(1) operating income above 2023 levels and a return to double-digit adjusted(1) operating income margin by 2026.
Non-GAAP Measures
This release refers to the following non-GAAP financial measures:
Adjusted(1) Gross Profit and Margin, which exclude the inventory impact related to the exit of certain Production Print manufacturing operations, included in Cost of services, maintenance and rentals. Adjusted(1) EPS, which excludes Restructuring and related costs, net, Amortization of intangible assets, non-service retirement-related costs, and other discrete adjustments from GAAP EPS, as applicable. Adjusted(1) operating income and margin, which exclude the EPS adjustments noted above as well as the remainder of Other expenses, net from pre-tax (loss) income and margin. Constant currency (CC)(1) revenue change, which excludes the effects of currency translation. Free cash flow(1), which is operating cash flow less capital expenditures.
A reconciliation of the estimated adjusted(1) operating income expected to be delivered by the Reinvention to the closest GAAP financial measure, pre-tax income, is not provided because pre-tax income for those periods is not available without unreasonable effort, in part because the amount of estimated restructuring and other incremental costs related to the Reinvention is not available at this time.
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Forward Looking Statements
This release and other written or oral statements made from time to time by management contain "forward looking statements" as defined in the Private Securities Litigation Reform Act of 1995. The words "anticipate", "believe", "estimate", "expect", "intend", "will", "should", "targeting", "projecting", "driving" and similar expressions, as they relate to us, our performance and/or our technology, are intended to identify forward-looking statements. These statements reflect management's current beliefs, assumptions and expectations and are subject to a number of factors that may cause actual results to differ materially. Such factors include but are not limited to: Global macroeconomic conditions, including inflation, slower growth or recession, delays or disruptions in the global supply chain, higher interest rates, and wars and other conflicts, including the current conflict between Russia and Ukraine; our ability to succeed in a competitive environment, including by developing new products and service offerings and preserving our existing products and market share as well as repositioning our business in the face of customer preference, technological, and other change, such as evolving return-to-office and hybrid working trends; failure of our customers, vendors, and logistics partners to perform their contractual obligations to us; our ability to attract, train, and retain key personnel; execution risks around our Reinvention; the risk of breaches of our security systems due to cyber, malware, or other intentional attacks that could expose us to liability, litigation, regulatory action or damage our reputation; our ability to obtain adequate pricing for our products and services and to maintain and improve our cost structure; changes in economic and political conditions, trade protection measures, licensing requirements, and tax laws in the United States and in the foreign countries in which we do business; the risk that multi-year contracts with governmental entities could be terminated prior to the end of the contract term and that civil or criminal penalties and administrative sanctions could be imposed on us if we fail to comply with the terms of such contracts and applicable law; interest rates, cost of borrowing, and access to credit markets; risks related to our indebtedness; the imposition of new or incremental trade protection measures such as tariffs and import or export restrictions; funding requirements associated with our employee pension and retiree health benefit plans; changes in foreign currency exchange rates; the risk that our operations and products may not comply with applicable worldwide regulatory requirements, particularly environmental regulations and directives and anti-corruption laws; the outcome of litigation and regulatory proceedings to which we may be a party; laws, regulations, international agreements and other initiatives to limit greenhouse gas emissions or relating to climate change, as well as the physical effects of climate change; and other factors as set forth from time to time in the Company's Securities and Exchange Commission filings, including the Company's Annual Report on Form 10-K for the year ended December 31, 2023. The Company intends these forward-looking statements to speak only as of the date of this release and does not undertake to update or revise them as more information becomes available, except as required by law.
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XEROX HOLDINGS CORPORATION CONDENSED CONSOLIDATED STATEMENTS OF (LOSS) INCOME (UNAUDITED) Three Months Ended March 31, ------------------------------------------------------------------------------------------------------------------------ (in millions, except per-share data) 2024 2023 ----------------------------------------------------- -------------------- ------ -------------------- -------------------- -------------- -------------------- Revenues $ 523 $ 659 Sales 937 1,004 Services, maintenance and rentals Financing 42 52 -------------------- ------ -------------------- -------------------- -------------- -------------------- Total Revenues 1,502 1,715 -------------------- ------ -------------------- -------------------- -------------- -------------------- Costs and Expenses 340 425 Cost of sales 692 665 Cost of services, maintenance and rentals 27 36 Cost of financing 49 64 Research, development and engineering expenses 397 407 Selling, administrative and general expenses 39 2 Restructuring and related costs, net 10 11 Amortization of intangible assets 54 -- Divestitures 44 20 Other expenses, net -------------------- ------ -------------------- -------------------- -------------- -------------------- Total Costs and Expenses 1,652 1,630 -------------------- ------ -------------------- -------------------- -------------- -------------------- (Loss) Income before Income Taxes(1) (150 ) 85 (37 ) 14 Income tax (benefit) expense -------------------- ------ -------------------- -------------------- -------------- -------------------- Net (Loss) Income (113 ) 71 -------------------- ------ -------------------- -------------------- -------------- -------------------- Less: Preferred stock dividends, net (4 ) (4 ) -------------------- ------ -------------------- -------------------- -------------- -------------------- Net (Loss) Income attributable to Common Shareholders $ (117 ) $ 67 ==================== ====== ==================== ==================== ============== ==================== Basic (Loss) Earnings per Share $ (0.94 ) $ 0.43
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XEROX HOLDINGS CORPORATION CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE (LOSS) INCOME (UNAUDITED) Three Months Ended March 31, -------------------------------------------------------------------------------------------------------------------- (in millions) 2024 2023 ----------------------------------------- -------------------- -------- -------------------- -------------------- -------- -------------------- Net (Loss) Income $ (113 ) $ 71 Other Comprehensive (Loss) Income, Net (32 ) 93 Translation adjustments, net (1 ) 4 Unrealized (losses) gains, net 36 (14 ) Changes in defined benefit plans, net -------------------- -------- -------------------- -------------------- -------- -------------------- Other Comprehensive Income, Net 3 83 -------------------- -------- -------------------- -------------------- -------- -------------------- ------------------------------------------------ ------------------------------------------------
XEROX HOLDINGS CORPORATION CONDENSED CONSOLIDATED BALANCE SHEETS (UNAUDITED) (in millions, except share data in thousands) March 31, 2024 December 31, 2023 -------------------------------------------------------------------------------------- ---------------------------------------------- ---------------------------------------------- Assets Cash and cash equivalents $ 685 $ 519 Accounts receivable (net of allowance of $65 and $64, respectively) 846 850 Billed portion of finance receivables (net of allowance of $3 and $4, respectively) 67 71 Finance receivables, net 783 842 Inventories 736 661 Other current assets 231 234 -------------------- ------ -------------------- -------------------- ------ -------------------- 3,348 3,177 Total current assets Finance receivables due after one year (net of allowance of $85 and $88, respectively) 1,408 1,597 Equipment on operating leases, net 257 265 Land, buildings and equipment, net 245 266 Intangible assets, net 165 177 Goodwill, net 2,720 2,747 Deferred tax assets 749 745 Other long-term assets 1,052 1,034 -------------------- ------ -------------------- -------------------- ------ -------------------- $ 9,944 $ 10,008 Total Assets ==================== ====== ==================== ==================== ====== ==================== Liabilities and Equity Short-term debt and current portion of long-term debt $ 405 $ 567 Accounts payable 1,046 1,044 Accrued compensation and benefits costs 213 306 Accrued expenses and other current liabilities 774 862 -------------------- ------ -------------------- -------------------- ------ -------------------- 2,438 2,779 Total current liabilities Long-term debt 3,199 2,710 Pension and other benefit liabilities 1,183 1,216 Post-retirement medical benefits 167 171 Other long-term liabilities 352 360 -------------------- ------ -------------------- -------------------- ------ -------------------- 7,339 7,236 Total Liabilities -------------------- ------ -------------------- -------------------- ------ -------------------- Noncontrolling Interests 10 10 -------------------- ------ -------------------- -------------------- ------ -------------------- Convertible Preferred Stock 214 214 -------------------- ------ -------------------- -------------------- ------ -------------------- Common stock 124 123 Additional paid-in capital 1,099 1,114 Retained earnings 4,828 4,977 Accumulated other comprehensive loss (3,673 ) (3,676 ) -------------------- ------ -------------------- -------------------- ------ -------------------- 2,378 2,538 Xerox Holdings shareholders' equity Noncontrolling interests 3 10 -------------------- ------ -------------------- -------------------- ------ -------------------- 2,381 2,548 Total Equity -------------------- ------ -------------------- -------------------- ------ -------------------- $ 9,944 $ 10,008 Total Liabilities and Equity ==================== ====== ==================== ==================== ====== ====================
XEROX HOLDINGS CORPORATION CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED) Three Months Ended March 31, -------------------------------------------------------------------------------------------------------------------------------- (in millions) 2024 2023 ------------------------------------------------------------------------------------------------------------ -------------------- -------------- -------------------- -------------------- -------------- -------------------- Cash Flows from Operating Activities Net (Loss) Income $ (113 ) $ 71 Adjustments required to reconcile Net (loss) income to cash flows (used in) provided by operating activities 59 64 Depreciation and amortization 57 -- Provisions 54 -- Divestitures 12 14 Stock-based compensation 31 1 Restructuring and asset impairment charges (16 ) (6 ) Payments for restructurings 23 (1 ) Non-service retirement-related costs (31 ) (17 ) Contributions to retirement plans (19 ) 39 (Increase) decrease in accounts receivable and billed portion of finance receivables (133 ) (64 ) Increase in inventories (22 ) (40 ) Increase in equipment on operating leases 210 160 Decrease in finance receivables (2 ) 3 (Increase) decrease in other current and long-term assets 17 (41 ) Increase (decrease) in accounts payable (86 ) (16 ) Decrease in accrued compensation (77 ) (128 ) Decrease in other current and long-term liabilities (44 ) 18 Net change in income tax assets and liabilities 6 13 Net change in derivative assets and liabilities (5 ) 8 Other operating, net -------------------- -------------- -------------------- -------------------- -------------- -------------------- (79 ) 78 Net cash (used in) provided by operating activities -------------------- -------------- -------------------- -------------------- -------------- -------------------- Cash Flows from Investing Activities (10 ) (8 ) Cost of additions to land, buildings, equipment and software 4 1 Proceeds from sales of businesses and assets -- (7 ) Acquisitions, net of cash acquired (11 ) (3 ) Other investing, net -------------------- -------------- -------------------- -------------------- -------------- -------------------- (17 ) (17 ) Net cash used in investing activities -------------------- -------------- -------------------- -------------------- -------------- -------------------- Cash Flows from Financing Activities 335 (452 ) Net proceeds (payments) on debt (23 ) -- Purchase of capped calls (37 ) (45 ) Dividends (3 ) -- Payments to acquire treasury stock, including fees (11 ) (8 ) Other financing, net -------------------- -------------- -------------------- -------------------- -------------- -------------------- 261 (505 ) Net cash provided by (used in) financing activities -------------------- -------------- -------------------- -------------------- -------------- -------------------- Effect of exchange rate changes on cash, cash equivalents and restricted cash (10 ) 2 -------------------- -------------- -------------------- -------------------- -------------- -------------------- Increase (decrease) in cash, cash equivalents and restricted cash 155 (442 ) Cash, cash equivalents and restricted cash at beginning of period 617 1,139 -------------------- -------------- -------------------- -------------------- -------------- --------------------
First Quarter 2024 Overview
In the first quarter of 2024, Xerox implemented a comprehensive organizational redesign, marking an important milestone in the Company's multi-year journey to build a stronger, more stable business that is operationally efficient and responsive to the evolving workplace needs of our clients. During the quarter, we took initial actions to unlock savings associated with a simplified product offering and global routes to market, including the decision to exit certain Production Print manufacturing operations and sell, or agree to sell, direct operations in four Latin American countries.
Equipment sales of $290 million in the first quarter 2024 declined 25.8% in actual currency, or 26.3% in constant currency(1), as compared to the first quarter 2023. The prior year effect of backlog(2) reduction and geographic simplification drove a 16-percentage point year-over-year decline. Total equipment revenue outpaced equipment installation activity, due to favorable product mix. Installations declined across all product groups primarily due to prior year backlog(2) reductions. Post-sale revenue of $1.2 billion declined 8.5% in actual currency, or 9.3% in constant currency(1), as compared to first quarter 2023. The decline was primarily due to reductions in non-strategic, lower margin paper and IT endpoint device placements, as well as the effects of geographic simplification, the termination of the Fuji Royalty and the absence of PARC revenue. Excluding these effects, post sale revenue decreased low-single digits in actual currency.
The pre-tax (loss) of $(150) million for the first quarter 2024 decreased by $235 million as compared to pre-tax income of $85 million in the first quarter 2023, primarily due to lower revenues and associated gross profit, a loss related to the divestiture of certain direct business operations in Latin America, higher Restructuring and related costs, net and Other expenses, net, partially offset by lower Research, development and engineering expenses as well as lower Selling, administrative and general expenses, reflecting structural actions taken to improve our cost structure. Adjusted(1) operating income decreased $85 million as compared to first quarter 2023 due to lower equipment and post sale revenue, including the termination of Fuji royalty income and PARC revenue, lower gross profit and higher bad debt expense, which primarily related to a reserve release in the prior year period. These impacts were partially offset by the cost savings associated with structural simplification efforts.
We continue to expect a total Revenue decline of 3% to 5% in constant currency(1) in 2024, which includes effects of prior year backlog(2) reductions and the exit of non-strategic businesses. Core business revenue is expected to be roughly flat year-over-year, reflecting stable Print demand, growth in Digital and IT Services and neutral macroeconomic conditions.
We expect 2024 pre-tax income and adjusted(1) operating income margins to improve in 2024 to approximately 5.1% and at least 7.5%, respectively. These increases will primarily be driven by structural simplification actions enabled by our reorganization, including the effects of the workforce reduction decisions announced in January 2024.
Free cash flow(1) is expected to be at least $600 million in 2024 (includes $50 million for capital expenditures). Free cash flow(1) is expected to benefit from a reduction in our finance receivables balance.
__________ (1) Refer to the "Non-GAAP Financial Measures" section for an explanation of the non-GAAP financial measure.
Financial Review Revenues Three Months Ended % of Total Revenue March 31, ---------------------------------------------------------------------------------------------------------------- ------------------------------------------------------------ (in millions) 2024 2023 % CC % Change 2024 2023 Change --------------------------------------------------------------------- -------------------- ------ -------------------- -------------------- ------ -------------------- -------------------- -------------------- -------------------- -------------------- Equipment sales $ 290 $ 391 (25.8)% (26.3)% 19% 23% Post sale revenue 1,212 1,324 (8.5)% (9.3)% 81% 77% -------------------- ------ -------------------- -------------------- ------ -------------------- -------------------- -------------------- Total Revenue $ 1,502 $ 1,715 (12.4)% (13.2)% 100% 100% ==================== ====== ==================== ==================== ====== ==================== ==================== ==================== Reconciliation to Condensed Consolidated Statements of (Loss) Income: Sales $ 523 $ 659 (20.6)% (21.3)% Less: Supplies, paper and other sales (233 ) (268 ) (13.1)% (14.1)% -------------------- ------ -------------------- -------------------- ------ -------------------- Equipment Sales $ 290 $ 391 (25.8)% (26.3)% ==================== ====== ==================== ==================== ====== ==================== Services, maintenance and rentals $ 937 $ 1,004 (6.7)% (7.4)% Add: Supplies, paper and other sales 233 268 (13.1)% (14.1)% Add: Financing 42 52 (19.2)% (20.8)% -------------------- ------ -------------------- -------------------- ------ -------------------- Post Sale Revenue $ 1,212 $ 1,324 (8.5)% (9.3)% ==================== ====== ==================== ==================== ====== ==================== Segments --------------------------------------------------------------------- Print and Other $ 1,430 $ 1,636 (12.6)% 95% 95% Xerox Financial Services (XFS) (1) 91 102 (10.8)% 6% 6% Intersegment elimination (2) (19 ) (23 ) (17.4)% (1)% (1)% -------------------- ------ -------------------- -------------------- ------ -------------------- -------------------- --------------------
______________ CC - See "Constant Currency" in the Non-GAAP Financial Measures section for a description of constant currency. (1) Xerox Financial Services (XFS) (formerly FITTLE) (2) Reflects revenue, primarily commissions and other payments made by the XFS segment, to the Print and Other segment for the lease of Xerox equipment placements.
Costs, Expenses and Other Income Summary of Key Financial Ratios The following is a summary of key financial ratios used to assess our performance: Three Months Ended March 31, ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ (in millions) 2024 2023 B/(W) ---------------------------- -------------------- ------ -------------------- -------------------- ------ -------------------- ---------------------------------------------- -------------------- Gross Profit $ 443 $ 589 $ (146 ) RD&E 49 64 15 SAG 397 407 10 Equipment Gross Margin 31.0 % 36.5 % (5.5 ) pts. Post sale Gross Margin 29.1 % 33.7 % (4.6 ) pts. Total Gross Margin 29.5 % 34.3 % (4.8 ) pts. RD&E as a % of Revenue 3.3 % 3.7 % 0.4 pts. SAG as a % of Revenue 26.4 % 23.7 % (2.7 ) pts. Pre-tax (Loss) Income $ (150 ) $ 85 $ (235 ) Pre-tax (Loss) Income Margin (10.0 )% 5.0 % (15.0 ) pts. Adjusted(1) Operating Income $ 33 $ 118 $ (85 )
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Other Expenses, Net Three Months Ended March 31, ---------------------------------------------------------------------------------------------------------------------- (in millions) 2024 2023 ------------------------------------------- -------------------- ---- -------------------- -------------------- -------------- -------------------- Non-financing interest expense $ 26 $ 14 Interest income (3 ) (5 ) Non-service retirement-related costs 23 (1 ) Currency losses, net 11 11 Gain on early extinguishment of debt (3 ) -- Gain on release of contingent consideration (5 ) -- All other expenses, net (5 ) 1 -------------------- ---- -------------------- -------------------- -------------- --------------------
Segment Review Three Months Ended March 31, ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ (in millions) External Revenue Intersegment Revenue(1) Total Segment Revenue % of Total Revenue Segment Profit Segment Margin(2) ---------------------------------- ------------------------------ ---------------------------------- ------------------------------ -------------------- ---------------------------------- ------------------------ 2024 Print and Other $ 1,411 $ 19 $ 1,430 94 % $ 33 2.3 % Xerox Financial Services (XFS) (3) 91 -- 91 6 % -- -- % -------------------- ---------- -------------------- -------------- -------------------- ---------- ---------- ---------- -------------------- -------------- -------------- ---------- Total $ 1,502 $ 19 $ 1,521 100 % $ 33 2.2 % ==================== ========== ==================== ============== ==================== ========== ========== ========== ==================== ============== ============== ========== 2023 Print and Other $ 1,613 $ 23 $ 1,636 94 % $ 100 6.2 % Xerox Financial Services (XFS) (3) 102 -- 102 6 % 18 17.6 % -------------------- ---------- -------------------- -------------- -------------------- ---------- ---------- ---------- -------------------- -------------- -------------- ----------
_____________ (1) Reflects revenue, primarily commissions and other payments, made by the XFS segment to the Print and Other segment for the lease of Xerox equipment placements. (2) Segment margin based on external revenue only.
Print and Other
Print and Other includes the design, development and sale of document management systems, solutions and services as well as associated technology offerings including IT and software products and services.
Revenue Three Months Ended March 31, ---------------------------------------------------------------------- (in millions) 2024 2023 % Change ------------------------ -------------------- ----- -------------------- ----- -------------------- Equipment sales $ 285 $ 385 (26.0)% Post sale revenue 1,126 1,228 (8.3)% Intersegment revenue (1) 19 23 (17.4)% -------------------- ----- -------------------- -----
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Detail by product group is shown below.
Three Months Ended % of Equipment Sales March 31, -------------------------------------------------------------------- -------------------------------- (in millions) 2024 2023 % CC % Change 2024 2023 Change -------------------- -------------------- ---- -------------------- ---- -------------------- -------------------- ------ ------ Entry $ 45 $ 62 (27.4)% (27.2)% 15% 16% Mid-range 193 252 (23.4)% (24.0)% 67% 64% High-end 47 73 (35.6)% (35.9)% 16% 19% Other 5 4 25.0% 25.0% 2% 1% -------------------- ---- -------------------- ---- ------ ------
_____________ CC - See "Constant Currency" in the Non-GAAP Financial Measures section for a description of constant currency. (1) Refer to Appendix II, Reportable Segments, for definitions.
Xerox Financial Services
Xerox Financial Services (XFS) (formerly FITTLE), represents a global financing solutions business, primarily enabling the sale of our equipment and services.
Revenue Three Months Ended March 31, -------------------------------------------------------------------- (in millions) 2024 2023 % Change --------------------------- -------------------- ---- -------------------- ---- -------------------- Equipment sales $ 5 $ 6 (16.7)% Financing 42 52 (19.2)% Other Post sale revenue (1) 44 44 --% -------------------- ---- -------------------- ----
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Forward-Looking Statements
This release and other written or oral statements made from time to time by management contain "forward looking statements" as defined in the Private Securities Litigation Reform Act of 1995. The words "anticipate", "believe", "estimate", "expect", "intend", "will", "should", "targeting", "projecting", "driving" and similar expressions, as they relate to us, our performance and/or our technology, are intended to identify forward-looking statements. These statements reflect management's current beliefs, assumptions and expectations and are subject to a number of factors that may cause actual results to differ materially. Such factors include but are not limited to: Global macroeconomic conditions, including inflation, slower growth or recession, delays or disruptions in the global supply chain, higher interest rates, and wars and other conflicts, including the current conflict between Russia and Ukraine; our ability to succeed in a competitive environment, including by developing new products and service offerings and preserving our existing products and market share as well as repositioning our business in the face of customer preference, technological, and other change, such as evolving return-to-office and hybrid working trends; failure of our customers, vendors, and logistics partners to perform their contractual obligations to us; our ability to attract, train, and retain key personnel; execution risks around our Reinvention; the risk of breaches of our security systems due to cyber, malware, or other intentional attacks that could expose us to liability, litigation, regulatory action or damage our reputation; our ability to obtain adequate pricing for our products and services and to maintain and improve our cost structure; changes in economic and political conditions, trade protection measures, licensing requirements, and tax laws in the United States and in the foreign countries in which we do business; the risk that multi-year contracts with governmental entities could be terminated prior to the end of the contract term and that civil or criminal penalties and administrative sanctions could be imposed on us if we fail to comply with the terms of such contracts and applicable law; interest rates, cost of borrowing, and access to credit markets; risks related to our indebtedness; the imposition of new or incremental trade protection measures such as tariffs and import or export restrictions; funding requirements associated with our employee pension and retiree health benefit plans; changes in foreign currency exchange rates; the risk that our operations and products may not comply with applicable worldwide regulatory requirements, particularly environmental regulations and directives and anti-corruption laws; the outcome of litigation and regulatory proceedings to which we may be a party; laws, regulations, international agreements and other initiatives to limit greenhouse gas emissions or relating to climate change, as well as the physical effects of climate change; and other factors as set forth from time to time in the Company's Securities and Exchange Commission filings, including the Company's Annual Report on Form 10-K for the year ended December 31, 2023. The Company intends these forward-looking statements to speak only as of the date of this release and does not undertake to update or revise them as more information becomes available, except as required by law.
Non-GAAP Financial Measures
We have reported our financial results in accordance with generally accepted accounting principles (GAAP). In addition, we have discussed our financial results using the non-GAAP measures described below. We believe these non-GAAP measures allow investors to better understand the trends in our business and to better understand and compare our results. Management regularly uses our supplemental non-GAAP financial measures internally to understand, manage and evaluate our business and make operating decisions. These non-GAAP measures are among the primary factors management uses in planning for and forecasting future periods. Compensation of our executives is based in part on the performance of our business based on these non-GAAP measures. Accordingly, we believe it is necessary to adjust several reported amounts, determined in accordance with GAAP, to exclude the effects of certain items as well as their related income tax effects.
However, these non-GAAP financial measures should be viewed in addition to, and not as a substitute for, the Company's reported results prepared in accordance with GAAP. Our non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable GAAP measures and should be read on